Privacy Policy

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Vision Dental Clinic

Last Updated: 19/09/2025

Introduction

Vision Dental Clinic (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients’ and website visitors’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

By using our website (www.visiondentalclinic.com) or engaging with our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information from you through various means, including:

  • Information you provide directly: When you book an appointment, fill out a contact form, or communicate with us, you may provide us with personal details such as your name, date of birth, address, email address, phone number, and medical or dental history.
  • Information collected automatically: When you visit our website, we may automatically collect non-personally identifiable information, such as your IP address, browser type, operating system, and a record of the pages you visited. This data is collected using cookies and similar technologies.
  • Information from third parties: We may receive information from other healthcare providers, insurance companies, or third-party booking platforms, as part of providing you with comprehensive care.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide dental care: We use your personal and medical information to diagnose dental conditions, develop treatment plans, provide a full range of dental services, and ensure continuity of care.
  • To communicate with you: We use your contact information to send appointment reminders, respond to your inquiries, and provide information about our services. With your consent, we may also use it for marketing or promotional purposes.
  • For administrative purposes: This includes managing patient records, processing payments, handling insurance claims, and fulfilling our legal and regulatory obligations.
  • To improve our services: We analyze non-identifiable data to understand how our website is used and to enhance our services, user experience, and clinic operations.

3. Data Security and Storage

We are committed to securing your personal information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and prevent unauthorized access, use, or disclosure of the data we collect.

Your personal and medical information is stored securely on our practice management system and other secure filing systems. Only authorized employees and healthcare professionals who need to access your information to perform their duties have access to it.

4. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. We may, however, share your information in the following circumstances:

  • With other healthcare professionals: To facilitate your treatment, we may share information with other medical or dental specialists to whom you have been referred.
  • With insurance companies: We will share relevant information with your dental or health insurance provider to process and manage your claims.
  • Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government or law enforcement agency.
  • With your consent: We may share your information with other third parties when you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your browsing experience. A cookie is a small text file that is placed on your computer or device by our web server. Cookies help us analyze website traffic and remember your preferences. You have the ability to accept or decline cookies through your browser settings.

6. Your Rights

Subject to applicable laws, you have certain rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Withdraw Consent: Withdraw your consent for us to use or disclose your personal information, although this may affect our ability to provide certain services.

To exercise these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vision Dental Clinic Office 1302, Al Ansari Exchange Building Khalifa Street, Al Danah, Abu Dhabi United Arab Emirates

Phone: +971-2-3122777 Email: [email protected], [email protected]